Ken's Quality Auto Repair of Thousand Oaks
Code of Ethics Standards
To perform the highest quality service and repair at a fair price.
To care about each customer and treat them the way I
would want my family to be treated.
To Recommend the services and repairs that are
necessary to keep our customer's vehicles in safe working order and maintain
the vehicle's value.
To use only original equipment parts or products
which equal or exceed those recommended by the vehicle's manufacturer.
To service and repair the vehicle in the same day,
if possible, and to keep the customer informed of any and all changes
including completion times.
To make the customer's vehicle servicing experience
as convenient as possible.
To ensure that my entire staff conducts themselves
in a professional manner and understands that our customers are the most
important part of the business.
To always conduct ourselves with honesty and
Ken Levine, Owner